What It Is

Reputation Management within My Agency Promoter is a complete system designed to help businesses monitor, request, and respond to customer reviews across multiple platforms. It ensures that a company’s online presence reflects its true quality of service and builds trust with potential clients.

Key Features

Review Requests
- Send automated SMS or email review requests to customers after a purchase, service, or appointment.
- Personalize the message so customers feel valued, making them more likely to leave a positive review.
Review Monitoring
- Centralized dashboard to view customer feedback across platforms (Google, Facebook, etc.).
- Real-time notifications whenever a new review is posted.
Response Management
- Quickly reply to both positive and negative reviews from a single platform.
- Pre-set templates available for faster responses, while still allowing for personalized engagement.
Reputation Growth
- Highlight positive reviews on websites, landing pages, and social media.
- Encourage happy clients to share their experiences publicly, while unhappy clients can be directed to provide private feedback.
Reporting & Insights
- Track how your reputation improves over time.
- Get insights into customer sentiment and use feedback to improve services.

Why It Matters for Businesses

Boosts Visibility: Positive reviews improve local search rankings.
Builds Trust: More 4- and 5-star reviews increase customer confidence.
Drives Revenue: A strong reputation converts more leads into paying customers.
Saves Time: Automating the review process ensures consistency without extra manual effort.